Deparment Assessments

I understand the critical role effective code enforcement plays in communities.  

I also understand how policies, procedures, productivity metrics, and expectations impact staff performance and morale. 

My  comprehensive assessments are designed to examine your operations and deliver tangible results to optimize your code enforcement results. 

After I understand the situations you are experiencing and the issues you feel are detrimental, I take a deep-dive into your current processes and people.  I work personally with your team to uncover inefficiencies, opportunities for growth, and means to better serve your community.

My Assessments Address:

Operational Workflows: Streamlining everything from complaint intake to case closure...and what it takes to maintain continued compliance.

Resource & Staffing Optimization: Ensuring your team and tools are deployed effectively with efficient means to accomplish desired results.

Policy/Procedure Review:  Aligning your ordinances and practices with the best national and regional recognized standards in code enforcement.

Technology Utilization: Maximizing the impact of your current systems and recommending cost effective enhancements (if needed).

Training & Development: Equipping your team with critical thought skills for future challenges and problem resolution.

Performance: Establishing clear metrics to track progress and demonstrate success.

My assessment empowers your code enforcement division to become:

More Efficient: Reduce backlogs and resolve issues faster.

More Effective: Achieve higher compliance rates and a greater positive impact.

More Responsive: Better address resident concerns and proactively identify issues.

More Accountable: Clearly demonstrate value and justify resource needs.

More Strategic: Develop a long-term plan for sustainable improvement.